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Unlock Uninterrupted Conversational Support with EOSGlobe’s AI BOTS

Deliver personalized customer support 24/7 with our AI BOTS powered by Advanced Speech Analytics and NLP technologies. 

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Positive customer experience is the foundation of every business. Customer support teams are at the frontlines, directly interacting with customers to ensure higher customer satisfaction. But what happens when your support teams are bogged down with a large volume of customer queries? Or what if support is unavailable when your customers are trying to reach out? 

 

EOSGlobe AI Bots is a powerful solution to address all your customer service woes. Our AI Bots can seamlessly handle a huge volume of queries, communicate in multiple languages, provide assistance around the clock, and instantly respond to multiple customers simultaneously. Our Voice Bot, Email Bot, and Chatbot provide interactive, conversational chat experiences, that reduce the burden on your customer support teams. 

Augment Your Customer Support with the Power of AI Bots

EOSGlobe’s AI BOTS empowers your business to deliver human-like conversations, rich customer experiences, 24/7 support, and instant query resolution.

AI Voice Bot

Our AI Voice Bot identifies the right sentiment in customer speech and quickly replies with the most appropriate response. Using a Text-to-Speech Engine (TTS), our interactive Voice Bot engages in a conversation with customers, guiding and supporting them like a human agent.

Email Bot

Our Email AI Bot leverages powerful deep learning algorithms trained on a large email database. With the help of pattern recognition technology, our AI Bots detect customer intent and respond to emails with minimal human interference.

AI Chatbot

Powered by NLP (Natural Language Processing) and TTS technologies, our Chatbot processes customer service requests along with routing and gathering customer information. With Omni-channel integration, our Chatbots can be deployed on chats, websites, WhatsApp, and many more channels.

EOSGlobe AI Bots Advantage

Our AI Bots empower your business with intelligent automation so that you can easily streamline operations, enhance customer experience, and drive business growth. 

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EOSGlobe AI Bots improve your overall Net Promoter Score, boosting customer experience and loyalty. 

EOSGlobe AI Bots deliver 24/7 support, giving uninterrupted support to your customers at any time. 

Our AI Chatbots are designed with state-of-the-art NLP algorithms and are continuously updated with the changing customer database. 

EOSGlobe AI Voicebot and Chatbot can be integrated with your ERP, CRM, or any other back-end systems, allowing them access to customer information in real time and enabling personalized interactions.  

EOSGlobe AI Bots can handle multiple customer conversations at the same time, enabling your business to scale customer support operations without hiring additional staff. 

Ready to Transform your Customer Support Operations?

Unleash the transformative power of AI with EOSGlobe AI BOTS. Our AI Voicebot and Chatbot solutions can deliver instant support, increase sales, and improve customer satisfaction through personalized interactions. 

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EOSGlobe AI BOTS Solution Highlights ​

Improved NPS

Intuitive Customer Insights Dashboard

24/7 Support

Back-end Channel Integration

NLP Algorithms

Seamless Customer Onboarding

Enhanced Scalability

Multilingual Customer Support

Advanced Speech Analytics

Omnichannel Deployment

Industries We Serve

EOSGlobe AI Bots cater to diverse industries, customizing the services for every industry to enable improved customer experiences and revolutionize customer support teams for every business. 

Banking And Finance

EOSGlobe’s AI Bots help you deliver superior and personalized banking experiences. Our Voice Bots and Chatbots handle everyday banking activities like bill payments, card activation, payment information, rewards, and more.  

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Non-Banking Financial Services ​

EOSGlobe’s AI Chatbot is customized to provide hassle-free customer support for NBFCs. Fueled by automation and AI Chatbot technologies, our AI Bots can simplify debt collections while providing round-the-clock service and onboarding support.  

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Insurance

EOSGlobe’s AI Voice Bot for the insurance sector makes customer support more effortless through speedy assistance on claims processing, policy coverage, pricing, and any other policy-related issues.  

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Healthcare

EOSGlobe’s AI Bots in healthcare improve the patient experience while reducing the burden on healthcare providers. Our Chatbots can answer commonly asked queries on prescription drugs, book and follow up on appointments, automate billing processes, and more. 

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Consumer Durables and Retail

EOSGlobe’s AI Voice Bot helps your retail business quickly address shopper complaints, provide personalized recommendations, respond to FAQs, and guide customers through the purchase process. Through our Chatbots, your business can boost sales and improve customer satisfaction. 

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Manufacturing

EOSGlobe’s AI Bots for manufacturing streamline vendor support, product exploration, and vendor onboarding. Our Chatbots can be integrated with your ERP, CRM, or any other back-end system so that our AI Bot is the single point of contact for all information. 

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Automotive

EOSGlobe’s AI Voicebot enhances the customer buying journey through intuitive Voice AI technology. With our Chatbots, automotive companies can suggest personalized vehicle recommendations, automatically schedule visits for vehicle servicing, and streamline the customer buying journey. 

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E-Commerce

With EOSGlobe’s AI Chatbot, e-commerce businesses can offer 24/7 sales support, analyze customer shopping patterns, send personalized promotions, and provide relevant product recommendations. Our NLP-powered Voice Bot improves the online shopping experience, saves on service costs, and makes customer support more efficient. 

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Hospitality

EOSGlobe’s AI Bots help serve customers in the hospitality industry by providing customized itineraries, analyzing guest reviews, assisting with upselling and cross-selling services, and much more. Streamlining of such operations will give hotel guests a personalized stay experience. 

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Energy and Utilities

With EOSGlobe’s AI Bots, energy companies can effectively manage high call volumes and long wait times. Our Chatbots reduce payment disputes, provide detailed billing information, and assist with bill payments. 

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Media and Communication

Media and Communication firms can leverage our AI Voice Bot to guide customers in purchase decisions. From tailored content recommendations and advertising campaigns to content discovery and real-time support, our Voice Bot enhances end-to-end customer service. 

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Travel and Tourism

EOSGlobe’s AI Chatbot in the travel and tourism sector manages everything from booking assistance to hotel reservations. Through quick response times, automation, and multi-lingual support, our Chatbots enrich customer experience. 

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What can EOSGlobe AI BOTS do for you?

Enhanced Customer Engagement

Enhanced User Experience

Back-end Channel Integration

Boost in Sales ​

Streamlined Routing and Triage

Decreased Operational Costs

Flexible Contact Center Operations

Improved Lead Generation ​

Personalized Customer Service

Increased Support Scalability

Want to deliver instant, personalized customer experiences?

Start your AI Chatbot transformation journey with EOSGlobe AI BOTS 

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Frequently Asked Questions​

Businesses often struggle to provide a unique customer experience, but the key to solving this challenge is offering extensive support that caters to your customers’ needs promptly and independently. EOSGlobe AI Voicebot and Chatbot utilize advanced TTS and NLP technologies to automate interactions based on customers’ intents, ensuring alignment with your agile customer experience requirements. 

AI Chatbots offer new possibilities for customization by utilizing voice recognition to identify and verify customers. By accessing user details from the customer’s profile on the Voicebot software platform, responses can be personalized according to their past interaction history. 

The importance of creating a strong bond with customers and promoting support is crucial in establishing brand loyalty and generating positive word-of-mouth. EOSGlobe AI Bots effectively incorporate cutting-edge TTS and NLP technology, providing personalized customer service and effortlessly handling automated service requests. Our AI Chatbot is capable of functioning on various platforms such as voice, chat, and email, guaranteeing a comprehensive strategy for delivering a satisfactory customer experience. 

AI Chatbots and Email AI Bots can work together to enhance efficiency in managing leads and inquiries. They operate round the clock, ensuring seamless engagement with every contact, and facilitating meaningful interactions through conversational marketing. This synergy enables businesses to effectively handle customer interactions without any downtime or absence. 

The overall performance of Chatbots depends significantly on two crucial factors: the structure and quality of available data for addressing customer queries. Artificial intelligence algorithms and natural language processing effectively handle the complexities of interactions with AI Email Bots. They achieve this by conducting optimized searches and customizing responses to match customer intent. 

EOSGlobe AI Bots have applications across a wide variety of industries from finance and healthcare to travel and tourism. They offer 24/7 customer support, tailored recommendations, and improved customer services for many businesses. 

Our AI Voicebots and Chatbots continuously learn from every customer interaction. They gather crucial data and insights about customer preferences, behaviors, and requirements. EOSGlobe AI Bots utilize this knowledge to personalize their responses, suggestions, and recommendations, ultimately addressing the changing needs of customers. With their flexibility and adaptability, our AI Chatbots can efficiently evolve and cater to the dynamic demands of customers, enhancing customer satisfaction and engagement. 

Yes, EOSGlobe AI Bots can connect with your backend systems through APIs to access and retrieve relevant data. This integration enables Chatbots to perform actions such as retrieving user-specific information, processing transactions, or updating backend databases. This seamless integration between Chatbots and backend systems enhances their capabilities and improves user experiences by providing real-time and personalized responses. 

EOSGlobe’s AI Chatbots can handle a large volume of customer inquiries simultaneously, ensuring quicker response times and reducing customer wait times. They also use natural language processing to understand customer queries and provide personalized solutions, enhancing the overall customer experience. Additionally, our AI Chatbots can automate repetitive tasks and provide round-the-clock support, thereby increasing operational efficiency and scalability. 

EOSGlobe AI Voice Bots and Chatbots can improve lead generation for your business by providing instant and personalized responses to customer queries, leading to increased customer engagement and capturing potential leads. Our AI Bots also gather valuable customer data and preferences, enabling businesses to better target and convert leads into sales. 

We'd love to hear about the current state of your business,

and where you're headed.

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