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Deliver World-Class Customer Support Without the Overhead

Customer Service That Cuts Costs, Scales Fast, and Actually Delivers

  • 40% Avg. Cost Savings
  • 15000+ Trained Agents
  • 12+ Language Support
  • 70+ Global Clients
  • Inbound & Outbound Call Centers
  • Voice and Chat Support

Are Any of These Challenges Holding Back Your Business?

Declining CSAT
Scores

Lack of Resources and Manpower

High Infrastructure Costs

Poor Management in Peak Seasons

Inadequate Agent Training

Longer Customer Wait Times

Scattered and Siloed Data

Rigid and Inflexible Operations

Why Fast-Growing Brands Choose EOSGlobe Top brands partner with EOSGlobe to turn support into a growth driver, not a cost center. Here’s what our partners typically achieve:

92% First Call Resolution (FCR)

Fewer transfers and callbacks mean faster resolutions and happier customers.

95% CSAT Score (Customer Satisfaction)

Our combination of training, empathy, and tech ensures every interaction builds trust.

38% Reduction in Average Handling Time (AHT)

Efficient, knowledgeable agents resolve queries faster, without compromising quality.

90% QA Score on Customer Interactions

Rigorous quality checks ensure consistent, brand-aligned service across all channels.

99.5% SLA Adherence Rate

We deliver on our promises, with near-perfect compliance across metrics and clients.

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EOSGlobe Impact

See the Power of EOSGlobe NextGen BPO Solutions in Action

#1

Exceptional customer support for any business type

55%

Cost-effective Operations

>90%

First Call Resolution Rate

Contact Us Today

EOSGlobe Impact

See the Power of EOSGlobe NextGen BPO Solutions in Action

#1

Exceptional customer support for any business type

55%

Cost-effective Operations

>90%

First Call Resolution Rate

Contact Us Today

Fueling CX, One Interaction at a Time

Improve Customer Loyalty and Propel Business Growth with our Award-Winning BPO Solutions 

Talk to Us Today

We elevate your customer service with a blend of human expertise and innovative technology. Our solutions deliver exceptional experiences at every touchpoint, fostering lasting customer loyalty and driving business growth. 

Maximize your outreach and sales conversions with our outbound call center support, driven by our expert agents.

Tired of missed calls and dwindling opportunities? Rely on a fast and efficient inbound call center to answer every call, every time.

Our skilled professionals become an extension of your team, driving qualified leads, boosting sales conversions, and fostering stronger customer relationships through targeted outreach. 

Don’t let technical issues frustrate your customers.  Our team of experts provides exceptional technical support 24/7, ensuring your customers receive prompt and effective assistance whenever they need it. 

Elevating Every Touchpoint with our NextGen BPO Solutions

Revolutionize customer experiences with our end-to-end BPO call center solutions, seamlessly tailoring support to every business need and elevating customer satisfaction. 

Voice Support

Our multilingual voice support empowers you to connect with diverse customers, fostering deeper relationships and boosting your competitive edge.

Chat Support

Our integrated chat support solution connects them directly with skilled agents, providing fast, effective resolutions and fostering customer satisfaction.

Back-Office Support

We handle a wide range of non-core back-office functions, including data entry, order processing, administrative tasks, and more.

Technical Support

Our team of certified experts provides comprehensive technical support, offering prompt, accurate solutions for your customers' questions and challenges.

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The EOSGlobe Advantage

For over 20 years, we’ve been a leading force in the BPO and IT industry.   

Our proven expertise translates into powerful customer support solutions, designed to transform your interactions and delight your customers. 

Boost Your CX Today

70+ Clients

10,000+ Domain Consultants

12+ Language Support

50+ Digital Solutions Deployed

Empower Your Business with EOSGlobe NextGen BPO Solutions

Streamline operations, boost productivity, and achieve lasting customer success with EOSGlobe’s comprehensive BPO solutions. 

End-to-End Solutions

Experience the convenience of a one-stop shop for all your customer service requirements. From handling customer inquiries to managing back-office tasks and strategizing growth initiatives, EOSGlobe customizes solutions to meet your specific needs.

Data-Driven Decisions

Make smarter business choices with our advanced analytics tools. Gain valuable insights into customer behavior, operational efficiency, and performance metrics, empowering you to optimize strategies and maximize your ROI.

Personalized Customer Journeys

Craft exceptional customer experiences with the power of personalization. We can help implement solutions for targeted communication, loyalty programs, and tailored support interactions, fostering genuine connections that drive customer satisfaction and retention.

Seamless Integration

Effortlessly connect your existing systems with third-party applications and partners. EOSGlobe's seamless integrations ensure smooth data flow, centralized management, and enhanced operational efficiency, allowing you to focus on what matters most – growing your business.

Profitability and Scalability

Leverage our expertise to devise cost-effective strategies. We've helped clients achieve significant reductions in operational costs by optimizing business processes and leveraging our global network of talent.

Trust and Transparency

We collaborate with innovative technology partners to enhance your in-house solutions. Our commitment to quality and security ensures a reliable and trustworthy partnership.

Empower Your Business with EOSGlobe NextGen BPO Solutions

Streamline operations, boost productivity, and achieve lasting customer success with EOSGlobe’s comprehensive BPO solutions. 

End-to-End Solutions

Experience the convenience of a one-stop shop for all your customer service requirements. From handling customer inquiries to managing back-office tasks and strategizing growth initiatives, EOSGlobe customizes solutions to meet your specific needs.

Data-Driven Decisions

Make smarter business choices with our advanced analytics tools. Gain valuable insights into customer behavior, operational efficiency, and performance metrics, empowering you to optimize strategies and maximize your ROI.

Personalized Customer Journeys

Craft exceptional customer experiences with the power of personalization. We can help implement solutions for targeted communication, loyalty programs, and tailored support interactions, fostering genuine connections that drive customer satisfaction and retention.

Seamless Integration

Effortlessly connect your existing systems with third-party applications and partners. EOSGlobe's seamless integrations ensure smooth data flow, centralized management, and enhanced operational efficiency, allowing you to focus on what matters most – growing your business.

Profitability and Scalability

Leverage our expertise to devise cost-effective strategies. We've helped clients achieve significant reductions in operational costs by optimizing business processes and leveraging our global network of talent.

Trust and Transparency

We collaborate with innovative technology partners to enhance your in-house solutions. Our commitment to quality and security ensures a reliable and trustworthy partnership.

Comprehensive Business Process Solutions For A Myriad Of Industries

Banking And Finance

Non-Banking Financial Services

Insurance

Healthcare

Consumer Durables And Retail

Automotive

Automotive

E-Commerce

Hospitality

Partner with EOSGlobe today and unlock the full potential of your business

Contact Us Now!

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