VAANI is a customisable, award-winning omnichannel contact center solution (also called contact center as a service, CCaaS) that provides unified communications and minimises incoming calls’ congestion. It monitors inbound and outbound calls that help take right actions based on real-time call center reporting. With VAANI, call centers gain a competitive edge by analysing metrics shown on portal. You can rely on VAANI – the ultimate omnichannel dialer solution – for accessing voice calls, SMS, emails and social media (Facebook, Twitter, Instagram, LinkedIn and
VAANI Enables
You To Gain A Competitive Edge With Our Trusted Experts And Proven Solutions
- Enhance Agent Productivity
- Monitor Agent Scorecards
- Increase Employee Engagement
- Keep Your Business KPIs in Check
- Boost Agent Training
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